Payment and Shipping
We accept the following payment methods :
All orders will only be processed after receipt of payment. Please pay the invoice amount within 7 days:
Jana Leyla Designs
Commerzbank-Gelsenkirchen
IBAN: DE64 4204 0040 0801 7618 00
BIC: COBADEFFXXX
Shipping , both within Germany and internationally, is climate-neutral via Deutsche Post Warenpost with shipment tracking.
Any customs and import fees that may arise must be borne by the recipient.
Since all products are made by hand, the usual processing time is between 5 and 7 working days. At particularly busy times (such as Easter or Christmas) this time can be extended to up to 14 working days.
From time to time there may be delays in delivery, so please wait 1-2 weeks before contacting us about a missing package.